How a BCBS Insurer Expanded Its Cloud Footprint Securely by 13X, While Maintaining a 95+%Compliance Score

From 4 to 52 Cloud Accounts and 95%+ Compliance — Built to Serve 3.9M Members 

A leading health insurance provider serving 3.9 million members set out to modernize its digital infrastructure, starting with a reimagined member portal built to deliver secure, seamless, and scalable access to health data.  

With mounting regulatory pressures and the need for more agile cloud operations, the organization partnered with ClearDATA to execute a compliant, cloud-first transformation that would meet today’s expectations and tomorrow’s demands. 

The Challenge: Modernization with No Room for Error

This insurer faced a critical turning point: outdated systems and siloed operations stood in the way of delivering meaningful member experiences. To truly engage members and remain competitive, the organization needed to overhaul its portal experience and modernize its cloud infrastructure—without compromising compliance, cost-efficiency, or security. Key challenges included: 

• Legacy infrastructure that couldn’t support modern member experiences 
• Disconnected teams slowing cloud operations and collaboration 
• High-stakes compliance tied to HIPAA and HITRUST 
• Limited in-house cloud expertise slowing innovation 

The Solution: A Trusted Partner in Healthcare Cloud Operations and Compliance

ClearDATA partnered closely with the organization to co-develop a future-ready, secure cloud infrastructure. The engagement focused on scalability, automation, and proactive compliance, all while equipping internal teams to move faster with less risk. 

“Although cloud is strategic for us, the ability to be experts on the cloud and cloud compliance is not necessarily strategic for us. Our business is healthcare, and we want to ensure that all of our energy is focused on what the right things are for our members, and how we can best address their needs in the marketplace.” – Vice President and Chief Technology Officer

Key initiatives included: 

Cloud Migration & Expansion 

• Expanded cloud footprint presence from 4 to 52 accounts across key business functions 
• Deployed infrastructure-as-code and automation to accelerate secure migration 

Operational Efficiency 

• Enabled faster, safer deployments using automated remediation policies
• Deployed 24/7 managed detection and response to protect PHI at scale 

Proactive Compliance 

• Achieved >95% compliance with HIPAA and HITRUST frameworks
• Implemented auto-correction for policy violations before they became risks

Cost Optimization 

• Guided implementation of compute savings plans and cloud usage best practices

Results: Secure Growth, Accelerated Innovation

• Expanded secure cloud footprint 13x (from 4 to 52 accounts)
• Maintained >95% compliance with HIPAA and HITRUST across all systems
• Enabled faster delivery of member-facing services and applications
• Prevented costly errors with real-time policy enforcement 
• Reduced operating costs through optimized compute and storage planning 

This BCBS insurer’s cloud transformation proves that scale and security don’t have to compete. With the right partnership, healthcare organizations can modernize systems, protect sensitive data, and accelerate time to value while staying firmly ahead of compliance demands.

Today, they operate a cloud ecosystem that is secure by design, resilient by default, and fully aligned with its mission to serve millions of members with trust, access, and agility.